Terms & Conditions – Multimedia Creative Design
Last updated: 30 Nov 2025
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the website multimediacreativedesign.uk (“the Website”) and any purchases of digital or physical products, as well as any Web & Graphic Design services provided by Multimedia Creative Design (“we”, “our”, “us”).
By accessing the Website or placing an order, you agree to be bound by these Terms.
If you disagree, please do not use our Website or services.
2. About Us
Multimedia Creative Design
Website: https://multimediacreativedesign.uk
Email: contact@multimediacreativedesign.uk
We provide:
Children’s storybooks & educational materials
Digital downloads (ebooks, printables, PDFs)
Physical products
Web Design services
Graphic Design services
3. Eligibility
By using our Website, you confirm that:
You are at least 18 years old, or have parental consent
You provide accurate and truthful information
You will not misuse the Website or violate any laws
4. Orders & Payments
4.1 Product Availability
All products (digital or physical) are subject to availability.
We may change or discontinue products at any time.
4.2 Pricing
Prices are displayed in GBP (£) and may change without notice.
If a pricing error occurs, we reserve the right to cancel orders.
4.3 Payments
Payments are securely processed via Stripe.
We do not store or have access to card information.
4.4 Order Confirmation
After placing an order, you receive an automatic confirmation email.
This does not guarantee acceptance of your order.
We reserve the right to cancel or refuse service at our discretion.
5. Digital Products
5.1 Delivery
Digital files are delivered immediately via email or download link after payment.
5.2 No Physical Shipping
Digital products are not shipped physically.
5.3 Compatibility
You are responsible for ensuring your device can open the file type (PDF, JPEG, ZIP, etc.).
5.4 No Sharing or Redistribution
Digital files are for personal use only unless otherwise stated.
6. Physical Products
6.1 Shipping
Physical items are shipped to the address provided during checkout.
6.2 Delivery Times
Delivery times vary by location.
We are not responsible for delays caused by shipping carriers.
6.3 Incorrect Addresses
If you enter an incorrect address, we are not responsible for any lost items.
7. Web & Graphic Design Services
By ordering design services, you agree to:
Provide accurate project details
Supply any necessary materials you legally own
Approve revisions on time
We are not responsible for:
hosting issues
third-party plugin problems
SEO or business performance
legal rights of content supplied by the client
Design work may not be refunded once work has begun.
8. Intellectual Property
All content, books, illustrations, graphics, branding, templates, designs, and digital downloads available on our Website remain the property of Multimedia Creative Design, unless explicitly transferred.
You may not:
copy
resell
distribute
claim authorship
modify and redistribute
without written permission.
9. Refunds, Returns & Cancellations
Our full Refund & Return Policy is available here:
[Link to Refund & Return Policy page]
Summary:
Digital products are non-refundable once downloaded
Physical products may be returned under certain conditions
Design services may not be refunded once work has started
The full policy will be created next.
10. Limitation of Liability
We are not liable for:
indirect or consequential damages
loss of data
technical issues outside our control
misuse of our products or services
You use our Website and products at your own risk.
11. Account Responsibility
If you create an account, you are responsible for maintaining confidentiality and preventing unauthorized access.
12. Changes to Terms
We may update these Terms at any time.
The “Last updated” date reflects the latest version.
13. Contact Us
For questions about these Terms, contact us at:
📧 contact@multimediacreativedesign.uk
🌐 https://multimediacreativedesign.uk
